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Privacy Policy

1. Introduction​

At BizLogic, we respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy outlines how we collect, use, disclose, and manage your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website or services, you agree to the terms outlined in this policy.

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2. Information We Collect​

We may collect personal information such as your:

  • Name, email address, and phone number

  • Business name and role

  • Enquiries or feedback submitted through our website

  • Any other information you choose to provide

We may also collect non-identifiable information (for example, site usage data or browser information) through cookies or analytics tools to help improve our website.

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3. How We Collect Information​

We collect personal information directly from you when you:

  • Fill out a contact or enquiry form

  • Communicate with us via email, phone, or social media

  • Subscribe to updates or request a consultation

In some cases, we may also collect information from publicly available sources or trusted third parties where you have consented to the sharing of your information.

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4. How We Use Your Information​

We use your information to:

  • Respond to your enquiries or requests

  • Deliver and manage our services

  • Improve our website, communications, and operations

  • Send updates or marketing (only where you have opted in)

  • Meet legal and regulatory obligations

We will only use your information for the purpose it was collected, or for a related purpose you would reasonably expect.

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5. Disclosure of Information

We may disclose your information to:

  • Service providers who assist us in operating our business (for example, web hosting, analytics, or email services)

  • Professional advisors such as accountants or legal representatives

  • Authorities or regulators where required by law

All third parties are required to handle your information securely and in compliance with Australian privacy laws.

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6. Storage and Security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access.
Information may be stored electronically using secure cloud-based systems. Access is limited to authorised personnel only.

When information is no longer required, it is securely deleted or de-identified.

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7. Access and Correction

You can request access to the personal information we hold about you, or ask for it to be corrected if it is inaccurate or out of date.
To make a request, contact us using the details below. We will respond within a reasonable time and in accordance with the APPs.

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8. Overseas Disclosure​

Your information is generally stored in Australia. However, some of our service providers may store or process information overseas (for example, in cloud services). Where this occurs, we take reasonable steps to ensure your information remains protected.

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9. Cookies and Analytics

Our website uses cookies and analytics tools to help us understand visitor behaviour and improve user experience.
You can disable cookies through your browser settings, but this may affect some website functionality.

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10. Complaints

If you have concerns about how your personal information has been handled, please contact us first so we can address the issue.
If you are not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

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11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.

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12. Contact Us​​

If you have questions or wish to access, correct, or make a complaint about your personal information, please contact:

BizLogic


Email: privacy@bizlogic.net.au
 

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